Privacy Policy
Last updated: June 10, 2026
This Privacy Policy explains how Blinx ("we", "us"), operated by [Legal Entity Name], collects, uses, and shares information when you use our synthetic UX testing service. By using Blinx you agree to the practices described here.
1. Information we collect
- Account & contact data: your email address, used to verify access (via a one-time code) and to associate your runs and credits.
- Content you submit: the website URLs and/or screenshots you provide for analysis, and the resulting reports and videos.
- Payment data: processed by Stripe. We receive confirmation of payment and limited metadata (such as the last four digits and billing status) but do not store full card numbers.
- Usage & diagnostic data: limited, opt-in product telemetry (e.g., feature events and the domain — not the full URL — of audited sites) and server logs needed to operate the service.
- Local storage: short-lived tokens stored in your browser to keep you signed in to your run history.
2. How we use information
- To provide the service: generate personas, run audits, and deliver reports and videos.
- To process payments, manage subscriptions, and grant run credits.
- To send transactional email (such as verification codes).
- To secure, maintain, debug, and improve the service.
3. Third parties we share with (sub-processors)
To deliver the service, your data may be processed by the following providers, each under their own terms and privacy policies:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing and subscription billing |
| Anthropic (Claude) | AI analysis of submitted pages/screenshots |
| Google Cloud (Text-to-Speech) | Generating narration audio for videos |
| Resend | Sending email verification codes |
| Fly.io | Application hosting and storage |
We do not sell your personal information.
4. Data retention
Run artifacts (videos, reports, and associated data) are retained to make them available in your run history and are periodically removed when they expire. Account and billing records are kept as needed to operate the service and meet legal and accounting obligations. You may request deletion of your data as described below.
5. Security
We use reasonable technical and organizational measures to protect your information, including encrypted transport (HTTPS), scoped access controls, and payment handling delegated to Stripe. No method of transmission or storage is completely secure.
6. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, email support@thinkblinx.com and we will respond within a reasonable time.
7. Children
Blinx is not directed to children and is intended for users aged 18 and over. We do not knowingly collect data from children.
8. International transfers
Our providers may process data in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
9. Changes to this policy
We may update this policy from time to time. Changes are reflected by updating the "Last updated" date above.
10. Contact
Questions or requests? Email support@thinkblinx.com or see our Contact page.