Terms of Service

Last updated: June 10, 2026

These Terms of Service ("Terms") govern your access to and use of Blinx ("Blinx", "we", "us"), a synthetic user-experience testing service operated by [Legal Entity Name]. By creating an account, purchasing, or using the service, you agree to these Terms. If you do not agree, do not use the service.

1. The service

Blinx generates AI-driven synthetic personas that review a website you provide (by URL or uploaded screenshot) and produces a recorded video walkthrough and a written findings report based on established usability heuristics. Output is generated by automated models and is provided for informational purposes only.

2. Eligibility & accounts

You must be at least 18 years old and able to form a binding contract. Access to your run history and credits is tied to your email address and verified via a one-time code. You are responsible for activity conducted through your email and for keeping access to that inbox secure.

3. Acceptable use

• Only submit websites or screenshots that you own or are authorized to test.
• Do not use Blinx to assess content that is illegal, infringing, or that you have no right to access.
• Do not attempt to disrupt, reverse-engineer, overload, or circumvent payment or rate-limiting controls of the service.
• Do not submit personal data of others without a lawful basis to do so.

4. Plans, pricing & billing

• Pay-per-session: a single audit run for US$19, purchased as a one-time credit.
• Pro subscription: US$39 per month, which includes 5 audit runs per billing cycle. Unused runs do not roll over unless stated otherwise.
• Subscriptions renew automatically each month until cancelled. You may cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period.
• Prices are in US dollars and exclusive of any applicable taxes. Payments are processed by Stripe; we do not store full card details.

5. Refunds & cancellation

Refunds and cancellations are governed by our Refunds & Cancellation Policy, which forms part of these Terms.

6. Your content & intellectual property

You retain ownership of the URLs, screenshots, and other materials you submit ("Your Content"). You grant us a limited licence to process Your Content solely to provide the service. The reports and videos generated for you are yours to use for your own business purposes. All software, branding, and underlying technology of Blinx remain our property.

7. Third-party services

Blinx relies on third-party providers to function, including payment processing, AI analysis, text-to-speech, email delivery, and hosting. Your use of the service may involve transmitting data to these providers as described in our Privacy Policy.

8. Disclaimers

The service and all generated output are provided "as is" and "as available", without warranties of any kind. Findings are produced by automated models, may contain errors or omissions, and do not constitute professional, legal, accessibility-compliance, or design advice. You are responsible for independently verifying any output before relying on it.

9. Limitation of liability

To the maximum extent permitted by law, Blinx and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total aggregate liability for any claim arising out of or relating to the service will not exceed the greater of the amount you paid us in the three (3) months preceding the claim or US$50.

10. Termination

We may suspend or terminate access if you breach these Terms or use the service in a way that creates risk or legal exposure. You may stop using the service at any time.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of [State / Country], without regard to its conflict-of-laws rules.

13. Contact

Questions about these Terms? Email support@thinkblinx.com or see our Contact page.